The fintech industry is growing exponentially, owing to the surge in mobile wallets, digitized money, paperless lending, and much more. The global fintech industry saw a record funding of over $131.5 billion in 2021, and the number is expected to get bigger in 2022....
“Forget about your competitors, just focus on your customers” Jack Ma Reaping the benefits of customer loyalty and appreciating the values associated with it is, apart from being no mean feat, a celebrated privilege. As the old adage goes, happy customers are the...
Customer loyalty is an essential aspect of any successful business. A loyal customer is more likely to continue to purchase from your business, recommend your products or services to others, and provide valuable feedback that can help promote your business....
As a gym owner, creating and sustaining customer retention strategies for your members is vital to the success of your business. With average annual customer attrition rates in the fitness industry at 28.6%, retaining more members long-term should be at the top of any...
Scalability is a crucial aspect of any successful business, as it ensures that a company can handle increased demand and workload without compromising quality or efficiency. An efficient way to ensure scalability is to collaborate with a BPO company, as it can provide...
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