Credit card debt and Consumer Loans collection services

Having an effective early intervention strategy is the best way to reduce your roll rate, minimize the amount of bad debt you send to collections, and improve customer loyalty. Our OmniXp platform enables us to connect early with your past due accounts and work with them to find the appropriate resolution. Our client’s customers appreciate the way we empathize with their unique situations and work with them to get back on track.

• Presents itself as members of your team, not First Credit Services.
• Scales easily to the demands of your department.
• Seamlessly integrates with your systems.
• Opens communication lines with our OminiXp platform
• Improves customer relations, lowers roll rates, and reduces delinquencies.

First Credit Services has reimagined consumer loan and credit card debt collections by modernizing traditional methodologies. We’ve spent millions investing in technologies like our OmniXp contact platform and our EngageRight machine learning engine. Together these powerful tools optimize our right contact rates and provide consumers the freedom to connect and pay through the medium they prefer. We’ve revolutionized the way credit card debt and consumer loan collection agencies engage consumers and recover revenue for their clients.

• Modernized approach with personal connections and digital touches.
• Nationally licensed with global reach.
• PCI DSS Level 1 and SOC 2 Type II Compliant.
• Omnichannel engagement approach (OmniXp).
• EngageRight’s custom data driven strategy.
• Successful servicing resumé, including Fortune 500 companies.
• Experience in servicing prime and subprime markets.
• Flexible in the streams we service (primary – quintenary).